At Taji Wigs, we are committed to delivering your wigs promptly and in perfect condition.
Order Processing Hours
All orders are processed during our business hours:
Monday to Saturday, 9:00 AM to 5:00 PM
Orders placed before 4:00 PM are eligible for same-day delivery.
Orders placed after 4:00 PM shall be delivered on the next business day.
Delivery Timeline
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Within Nairobi:
Orders placed from Monday to Saturday are delivered same day. -
Outside Nairobi / Further from the Capital:
Orders will be delivered within 24 hours from the time the order is placed. -
Sunday Orders:
Orders placed on Sunday will be processed and delivered on Monday.
Delivery timelines may vary slightly due to location, traffic, or weather conditions.
Incorrect Address & Liability
Customers are responsible for providing accurate and complete delivery details at checkout.
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We are not liable for delays, losses, or failed deliveries resulting from an incorrect or incomplete address provided by the customer.
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If a delivery is made to an incorrect address and the item is successfully retrieved, any additional costs incurred in correcting the delivery will be borne by the customer.
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If the item is not retrieved from the incorrect recipient or location, no refunds will be issued.
Important Notes
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Please double-check your delivery address and contact details before confirming your order.
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Once an order has been dispatched, delivery timing is subject to courier schedules.
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Customers will be contacted in the event of any unforeseen delays.
For any questions regarding shipping or delivery, please contact us through our customer support channel: WhatsApp us with your tracking number: 0114893518.
